Product Warranty
We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, contact us at support@healthyharness.store.
Returns should be sent to:
Healthy Harness
10 Park Place
Butler, NJ 07405
10 Park Place
Butler, NJ 07405
If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
If you have any questions, contact us anytime at support@healthyharness.store.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or you received the wrong item so we can make it right.
Exceptions / Non Returnable Items
Certain items cannot be returned, including perishable goods, custom or personalized products, beauty and personal care products, hazardous materials, flammable liquids, and gases.
Sale items and gift cards are also non returnable.
Exchanges
The fastest way to get the item you want is to return your original item and place a new order once your return has been accepted.
Refunds
We'll notify you once we've received and inspected your return. If approved, your refund will be issued to your original payment method within 10 business days.
If more than 15 business days have passed since approval, please contact us at support@healthyharness.store.
